Quite a challenge but many of the phase one STEP branches are doing just that
These are the branches from
Spennymoor
Stanley
Town Centre Washington
Thornaby
Morpeth
Peterlee
It's not been easy - but the morning warm up sessions get the staff focussed
As a result the staff have much better conversations with the customer both in quality and quantity
and....
as always we either
Save the customer money
Make the customer money
Give the customer peace of mind
That's not such a bad thing is it?
