Monday, 30 March 2009

A great Friday on upselling



As it was the last day of the financial year we decided to have a "texting around" sales day to see how many great bureau upsells we could manage leading in to the busy weekend
Here were some of the success stories

Cockermouth

TMC cross sell £100 on top of currency

Dumfries

TM & travellers Cheques +1 sale

Skipton

Upsell from £250 to £500

Skipton

Upsell from £100 to £600

Longridge

Upsell from £250 to £700

Cockermouth

£200 upsell to TMC

Fleetwood

£500 dollar sale and £3500 in travellers cheques

Garstang

Upsell from £400 to £500

Moortown

£250 upsell

Highfield Rd

From £500 to £700 - with £200 Travellers Cheques

Castleford

E top up push to day =£150 plus £14,000 growth bond and £30 upsell

Peterlee

another Growth Bond for £10,000

Boroughbridge

£100 upsell

Fleetwood

£78 upsell

Garforth

2 x £700 TMC upsell sale

Blackburn

sold £400 tmc another customer £2100 in tc's

Lytham

£300 upsell

Highfield Rd

£200 upsell and a £50 tmc


It's all about having the conversation with the customer
asking them how long they're going for. Reminding them that, due to the exchange rates declining year on year, that they need to take away between 30-35% more in Euros to have the same holiday experience otherwise they will run out of money part the way through
Simple i know but it REALLY DOES WORK!!

Give it a go and let us know how you get on

thanks as always
Phil

No comments:

Post a Comment