
You will have noticed the changes to your remuneration and the fact that payments fot Card account have reduced.
On the upside we've increased payments for Link Card and A&L withdrawals and so there's never been a better time to be asking all your customers
On EVERY cash/cheque transaction - "Would you like to pay be debit card?"
and on debit card transactions follow the prompt and ask - "Would you like some cash today?"
I know we've kept on about this but branches who have this discipline really notice the difference on their remuneration - AND....It's good customer service to ask.
Hi Phil
ReplyDeleteDo I get a prize for guessing Amble as the location of your photograph?
Cheers
Neil Barnard
Great site Phil, where was the fountain photo? Did you realise that your head had sprung a leak?
ReplyDeleteLes
We promise we will be more serious in future.